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Madison Water Utility ends running water order

Published On: Apr 14 2014 10:23:23 AM CDT   Updated On: Apr 14 2014 05:37:05 PM CDT
Water faucet

Ferre' Dollar/CNN

MADISON, Wis. -

Hundreds of water customers in Madison who were asked to keep their water running this winter can finally turn their water off.

Madison Water Utility announced Monday the frost line has receded to the point where the more than 650 customers in high-risk areas can stop running a constant stream of water to avoid frozen laterals.

The request to run water started in February, and the utility thawed 300 frozen laterals. There are only a handful of frozen laterals during a typical winter, according to the utility.

Many of the high-risk areas are dead ends and cul-de-sacs.

Customers who were asked to run water will receive a credit on their next bill based on average water use over the last three years. The credit might extend beyond one billing cycle.

Other communities in southern Wisconsin have also been lifting running water orders as the ground thaws.

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