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Dell users say laptops smell like cat urine

Published On: Nov 01 2013 09:58:00 AM CDT
Updated On: Nov 01 2013 11:54:03 PM CDT
Dell Intel Ultrabook

Courtesy Dell

Dell is offering to fix one of its new laptops after some users complained the computers smelled like cat urine.

Users had been writing to Dell about the odor for months, with some even saying they had to apologize to clients when taking their Dell Latitude 6430u laptops out in front of them.

"If I leave my laptop out over the weekend the smell permeates the whole office," one user wrote in the Texas company's community forum online.

Finally, this week the company offered to fix the stench, saying users can call them to replace the palm rests of affected devices.

The smell appears to be the result of a manufacturing process related to the computer's palm rest, ABC News reported.

"We would like to reassure customers that the odor was not related to biological contamination nor did it present a health hazard," Dell said in a statement online. "The manufacturing process has subsequently been amended and newly purchased Latitude 6430us are not affected by the issue."

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