Madison
55° F
Mostly Cloudy
Mostly Cloudy
Advertisement

Closing of Madison Fur Shop causes customer frustrations

Published On: Dec 24 2013 04:07:23 PM CST   Updated On: Nov 21 2013 07:52:12 AM CST
MADISON, Wis. -

Madison’s last fur shop is calling it quits after 90 years. Savidusky's Fur Shop has been around since 1924, selling new furs and other items on consignment.

Now the owners are closing shop and friends in Indiana are taking over, but it has left some Madison customers frustrated.

Sisters Diane Romary and Barbara Infield are longtime Madison residents, who say Savidusky's closing has led to a stressful few weeks. They called News 3 Call For Action.

"They have this fabulous reputation and they are respected, so this is just disappointing,” Romary said.

The sisters have three coats on consignment which were shipped to the company Day Furs in Carmel, Indiana. They are frustrated because they say they've gotten no answers, and don't know how to get their furs back.

"No satisfaction, many phone calls, going there in person didn't get me anything," Romary said.

“I feel like we have been given the run around. They aren't willing to work with us," Infield said.

Longtime Madison business man Michael Savidusky said due to the closing, some coats were moved to a temporary location on N. Sherman Ave. and then to the Indiana store.

When asked if they are in the minority of people having issues, Savidusky said, "Yes, very much so."

Savidusky blames the mix-up on a problem with their phones.

"That is a part of the whole process is making sure everything ends with our costumers being taken care of, and we want our customers to remember us for being a good service to the community," Savidusky said.

Meanwhile, the sisters hope for a happy ending too.

"It just seems that everyone should have been notified first, and all our furs will be handled by this firm in Indiana," Romary said.

"We are not perfect and when things go wrong and they seem to go wrong in series and the sisters have been one of those things. It's been one thing after another, and we will get it straightened out. We will make them happy," Savidusky said.

Savidusky said they should be open until the end of February in its temporary location on the east side making sure anyone who wants their coat back from consignment can get it.

The sisters said they hope this exposure will help them get a resolution, and they're willing to work with the company to make sure they get their coats back.

Advertisement
  • CSX crash 3

    DC Fire and EMS

    Train derails in DC

    A train derailed in Washington, D.C., near a metro station Sunday.

  • PHOTOS: 27 tons of documents destroyed during BBB Shredfest 2016

    The free BBB Shredfest event Saturday offered anyone with documents containing personal information to shred up to three bags. Destroying documents is one way to protect one's identity and thwart fraudsters.

    More than 1,600 cars stopped by two Madison locations from 8:30 a.m. to 11 a.m. Saturday, and 27 tons of documents were shredded, a Better Business Bureau representative said. The sites were at SVA Certified Public Accountants, 1221 John Q Hammons Dr. and Warner Park, 2930 N. Sherman Ave.

  • Elise Romas

    PHOTOS: Thousands take part in 34th annual CrazyLegs 2016

    The 34th annual CrazyLegs Classic 8K Run and 2-mile Walk Saturday raised money for UW Athletics. As of Friday night, 13,000 people had signed up to participate, and organizers expected more to register Saturday morning before the race begins in waves at 11 a.m.

    WINNERS: Pat Jenkins, 24, of Cambridge, is the top finisher in the men's category. UW law student Jessa Hackman, 24, of Madison, is the top female finisher.

Advertisement