58° F

Committee to start reviewing 911 center protocols

Published On: Mar 11 2014 06:21:25 PM CDT file photo


Dane County Executive Joe Parisi is calling for due diligence as the 911 Oversight Committee begins its work to establish operating practices for the county’s 911 center.

In recent weeks, city and county leaders have gone back and forth over 911 response times. County officials said the call center is working through minor kinks in its new system, and citizens should have full confidence in the event of an emergency. City officials said response times have been too slow.

“At the end of the day, we’re starting from a very solid foundation,” Parisi said. “We have a quality 911 center. People shouldn’t hesitate to use it.”

“In 34 years of law enforcement, I’m confident with our 911 center, confident with our director, confident with the men and women who do the job every single day,” Dane County Sheriff Dave Mahoney said.

Last month, Madison Mayor Paul Soglin held a press conference saying the 911 center’s response times fell short of national standards.

The oversight committee begins its work on Wednesday. The county receives about 400,000 calls a year and dispatches 85 different agencies.

  • Marysville Pilchuck school shooting 4


    2 dead in school shooting near Seattle, sources say

    A school shooting has been reported at Marysville-Pilchuck High School in Marysville, Washington, about 35 miles north of Seattle.

  • Craig Spencer

    America's Ebola patients

    An American doctor who was working with Ebola patients in Guinea was been diagnosed with the disease after returning to New York. Learn more about him and America's other Ebola victims.

  • Hot peppers


    Notable food recalls

    A North Carolina producer of peppers and hot sauces is voluntarily recalling 6,215 pounds of fresh serrano chili peppers because some tested positive for salmonella. Here are other notable food recalls that made headlines.

  • jack-o-lantern Halloween pumpkin

    Juliet James/SXC


    Games, recipes, trick-or-treating, scary movies and everything else you need to make your Halloween extra spooky.

  • Politician, politics, debate, election

    iStock / bns124

    Election Coverage

    Get up-to-date on political stories, Reality Check the latest political ads, learn about the candidates and find election results in our special section.

  • Ebola virus pink


    Ebola special coverage

    Get the latest news on the Ebola outbreak and resources to help you learn more about the deadly virus.