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CenturyLink customers experienced 'disruption in service'

Published On: May 07 2013 11:48:48 AM CDT
Updated On: May 07 2013 03:25:17 PM CDT
LA CROSSE, Wis. -

CenturyLink was experiencing a "disruption in service," according to the company's official Facebook page. The message was posted at about 9:45 a.m. on Tuesday.

A message posted after 3 p.m. stated service to most customers early in the afternoon. The company blamed the problem on a "core router."

CenturyLink's Vice President and General Manager Bob Brown said people in 17-states experienced the Internet outage.

Customers in the La Crosse area and some areas around Madison said their Internet service had been down since early Tuesday morning.

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